At Newmatter B.V. (“Newmatter”), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.
Article 1 - Introduction
This Privacy Policy applies to all products and services offered by Newmatter. By using our services, you agree to the collection and use of information in accordance with this policy.
Article 2 - Data We Collect
2.1 Personal Data
We may collect the following personal data:
- Contact Information: Name, email address, phone number, mailing address.
- Professional Information: Company name, job title, industry.
- Financial Information: Billing address, payment details.
- Communication Data: Emails, messages, and other communications you send us.
- Usage Data: Information about how you use our website and services.
2.2 Special Categories of Data
We do not intentionally collect sensitive personal data (e.g., health information, racial or ethnic origin).
3. How We Collect Data
- Direct Interaction: When you provide information by filling in forms, contacting us, or during service provision.
- Automated Technologies: Through cookies and similar technologies when you interact with our website.
- Third Parties: From publicly available sources or third-party partners with your consent.
Article 4 - Purpose of Data Processing
We use your personal data for the following purposes:
- Service Delivery: To provide and maintain our services, including consultancy, hotline support, and subscription services.
- Communication: To contact you regarding your account, updates, and promotional materials.
- Billing and Payments: To process transactions and manage your account.
- Legal Obligations: To comply with legal requirements and prevent fraud.
- Improvement of Services: To analyze usage and improve our offerings.
Article 5 - Legal Basis for Processing
Our processing of your personal data is based on:
- Contractual Necessity: Processing is necessary for the performance of a contract with you.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving services, unless overridden by your interests.
- Consent: Where you have provided consent for specific processing activities.
- Legal Obligations: Compliance with legal or regulatory requirements.
Article 6 - Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, IT support).
- Legal Requirements: Authorities when required by law or in response to legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We ensure that third parties respect the security of your data and treat it in accordance with the law.
Article 7 - International Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data consistent with this Privacy Policy and applicable laws.
Article 8 - Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Article 9 - Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
Article 10 - Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data under certain conditions.
- Restriction: Request restriction of processing your personal data.
- Data Portability: Receive your personal data in a structured, commonly used format.
- Objection: Object to processing based on legitimate interests.
- Withdraw Consent: Withdraw consent where processing is based on consent.
To exercise your rights, please contact us at privacy@newmatter.eu.
Article 11 - Cookies and Similar Technologies
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device.
- Types of Cookies Used:
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: Help us understand how you use our site.
- Preference Cookies: Remember your preferences and settings.
You can manage your cookie preferences through your browser settings.
Article 12 - Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
Article 13 - Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us to remove it.
Article 14 - Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We’ll notify you of significant changes by posting the new policy on this page and updating the effective date.
Effective Date: [Insert Date]
Article 15 - Complaints
If you have concerns about our use of your personal data, you have the right to lodge a complaint with the supervisory authority in the Netherlands, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Article 16 - Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.